We are pleased to announce that Melissa McLean will join The Shaw Group on Monday, January 16, 2023, as Customer Service Representative reporting directly to Janice Sanford, Customer Service Manager. Melissa will start at the Lantz site, learning the processes, products and details of the CSR role and will be learning the same at the Hardwoodlands location. Our plan for our new CSR team is to have everyone cross-trained in both areas so the strength of the manufacturing team is maximized. Melissa joins us with a significant customer service background from retail and hospitality roles. Her attention to detail and focus on customer satisfaction will be a great addition to our growing team. Please join me in welcoming Melissa to The Shaw Group. We trust you will provide your usual support as she transitions to her new role. Thank you,
Tracey Connolly
Director of Sales
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